Significant increase in growth for our United Voice Cloud product

 “Understandably, since the announcement of the lockdown, we have seen a significant increase in growth for our United Voice Cloud product, a hosted PBX service. This is not just a remote phone system, it is a feature-rich communications solution built with South African SMEs in mind to empower employees to work from outside the office both productively and cost-efficiently” says Ryan Lumley, MD of United Telecoms.

The solution is completely scalable and can be deployed remotely within a matter of hours, with no long-term contract in place. Although many countries around the world have already embraced the concept of remote working, South Africa has to date been hesitant to apply the practice. The current lockdown has compelled South African businesses to explore the viability of having employees working from home, and perhaps adopting some of the significant benefits in the longer term.

Continue to make and receive office calls on their extensions from home as if they were in the office, with no additional hardware. This is enabled on a mobile app and/or a computer engineering career program that is installed on their laptops or PCs;

• Automatically and seamlessly route inbound calls via an Auto Attendant to mobile extensions;
• Call colleagues on their extensions free of charge and transfer calls to colleagues as if they were at their desks;
• Initiate and take part in group conference voice calls;
• Use instant messaging services to chat with colleagues directly, or with teams/departments